Last updated: 1 July 2026
Who we are
This Privacy Policy applies to JAK Papers ("we", "us", "our") and the website https://jakpapers.co.za. Our registered address is Unit 7, Svenprop Park, 7 Mc Gregor Street, Beaconvale, Parow, Cape Town, Western Cape, 7500, South Africa. For any privacy-related matters you can reach us at sales@jakpapers.co.za.
What we collect
We only collect information that helps us respond to you and improve our website:
- Form submissions — the name, email address, phone number, company and message you provide when contacting us.
- Analytics data — anonymised information about how the site is used (pages visited, approximate location, device and browser), collected only if you consent to analytics cookies.
- Cookies — small files stored on your device, described in the section below.
Why we collect it
We use the information you provide to respond to your enquiries, prepare quotes, supply product information and improve the content and performance of our website. We do not sell your personal information, and we do not use it for purposes unrelated to those described here.
Cookies
Our website uses the following cookies:
- Consent cookie (
ln_consent) — an essential cookie that remembers your cookie choice for 365 days. This is always set once you make a selection. - Analytics cookies — set only after you choose "Accept all" on our cookie banner. If you choose "Essential only", no analytics cookies are placed.
Third-party services
We rely on a small number of trusted third parties, each with their own privacy policy:
- Google reCAPTCHA — protects our forms from spam and abuse. Its use is subject to the Google Privacy Policy and Terms of Service.
- Analytics (where enabled) — used to understand site traffic in aggregate, and loaded only with your consent. Where Google Analytics is used, it is governed by the Google Privacy Policy.
Data retention
Enquiry emails are retained only as long as needed to deal with your request and to keep a reasonable record of our correspondence, after which they are deleted. Analytics data is retained according to the provider's standard retention settings.
Your rights
Under the Protection of Personal Information Act (POPIA) in South Africa, and the General Data Protection Regulation (GDPR) for visitors in the European Union, you have the right to access, correct or request deletion of the personal information we hold about you, and to object to its processing. To exercise any of these rights, email us at sales@jakpapers.co.za and we will respond within a reasonable period.
Contact us
For any questions about this Privacy Policy or how your information is handled, please contact JAK Papers at sales@jakpapers.co.za or on 021 551 1618.
This policy is provided for general information and is not legal advice. If you have specific regulatory requirements, please consult your own attorney.